Effective Date: 27/01/2025
Yanko (Pvt) Ltd. Yanko values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”) and related services (“Services”). By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, phone number, and other necessary details.
Payment Information: We collect payment details to process transactions, but we do not store your payment card information.
Communication: Any feedback, queries, or messages you send us may be stored.
1.2. Information We Collect Automatically
Device Information: We collect information about your device, including IP address, operating system, and unique device identifiers.
Location Data: With your permission, we collect and use your location data to provide accurate ride services.
Usage Information: We collect information about your use of the App, such as access times and pages viewed.
2. How We Use Your Information
To provide and improve our Services.
To process payments and send transactional communications.
To personalize your user experience.
To enhance safety and security for both drivers and riders.
To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information:
With drivers or riders to facilitate bookings.
With third-party service providers for payment processing and analytics.
With law enforcement or regulatory authorities when required by law.
4. Data Retention
We retain your information as long as necessary to provide the Services or comply with legal obligations.
5. Security
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for data processing.
Lodge a complaint with a data protection authority if applicable.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be effective upon posting in the App or on our website.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Yanko (Pvt) Ltd.
Email: [email protected]
Phone: +94 775 832 838
Address: 61/G, Bandarawatta, Gampaha